Returns & Exchanges
At HolisticNex, we strive for your complete satisfaction with every purchase; however, if you are not entirely happy with your fashion items, we offer a 30-day return window for all unworn products in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.